Shipping policy

SHIPPING POLICY

At Meric Kocak London, we aim to process and ship your orders as quickly as possible.

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PROCESSING TIME

All orders are processed within 1–3 business days (excluding weekends and public holidays).

You will receive a confirmation email once your order has been shipped.

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SHIPPING TIMES

- United Kingdom: 2–5 business days  
- Europe: 5–10 business days  
- International: 7–14 business days  

Please note that delivery times are estimates and may vary depending on location and external factors.

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SHIPPING COSTS

Shipping costs are calculated at checkout based on your location and selected delivery method.

We may offer free shipping promotions from time to time.

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CUSTOMS, DUTIES & TAXES

For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer.

We are not responsible for delays caused by customs.

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LOST OR DELAYED PARCELS

Once your order has been shipped, we are not responsible for delays caused by the courier.

If your parcel is significantly delayed or lost, please contact us and we will assist you in resolving the issue with the courier.

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INCORRECT ADDRESS

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

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CONTACT

If you have any questions about shipping, please contact us at:  
Email: merickocaklondon@gmail.com